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Terms of Service

Last Updated: September 30, 2025

1. Agreement to Terms

Welcome to VeltoAI ("we," "our," or "us"), a sole proprietorship. By accessing or using the VeltoAI mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the App.

IMPORTANT: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please read Section 15 carefully.

2. Eligibility

You must be at least 18 years old to use the App. By using the App, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You will comply with these Terms and all applicable laws and regulations
  • All information you provide to us is accurate and complete

If you are using the App on behalf of a business or entity, you represent that you have authority to bind that entity to these Terms.

3. Description of Service

VeltoAI is an AI-powered mobile application designed to help entrepreneurs build, launch, and dominate their business ventures. Our services include:

3.1 Core Features

  • AI Business Idea Generation: Using advanced AI (powered by Google Gemini API) to generate personalized business ideas based on your profile, interests, and experience
  • Task Management: Daily task generation and management with AI-powered recommendations
  • Goal Tracking: Monthly and yearly goal setting with progress tracking
  • Gamification System: XP points, levels, streaks, and achievements to motivate progress
  • Analytics Dashboard: Business performance tracking and insights
  • Cloud Sync: Cross-device data synchronization via Supabase

3.2 Service Availability

  • We strive to provide 24/7 access to the App, but we do not guarantee uninterrupted service
  • We may modify, suspend, or discontinue any feature at any time without notice
  • Scheduled maintenance may temporarily interrupt service
  • We are not liable for any service interruptions or data loss

4. User Accounts

4.1 Account Creation

  • You may use the App anonymously initially without creating an account
  • Anonymous usage creates a temporary session that may be converted to a full account
  • You may create an account using Google Sign-In or other supported authentication methods
  • You are responsible for maintaining the confidentiality of your account credentials

4.2 Account Security

You agree to:

  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account
  • Not share your account with others or allow others to access your account

We reserve the right to:

  • Suspend or terminate your account if we suspect unauthorized access
  • Require you to change your password if we believe it has been compromised
  • Disable anonymous accounts after 30 days of inactivity

4.3 Account Termination

You may terminate your account at any time by:

  • Contacting us at support@veltoai.com
  • Using the account deletion feature in the App settings

We may suspend or terminate your account if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • You abuse or misuse the service
  • Your account remains inactive for an extended period
  • Required by law or legal process

Upon termination:

  • Your access to the App will be immediately revoked
  • Your data may be deleted in accordance with our data retention policies
  • Paid subscriptions will not be refunded unless required by law
  • These Terms will continue to apply to any disputes arising before termination

5. Subscription and Payment Terms

5.1 Free Trial

  • We offer a 3-day free trial for new users
  • You must provide payment information to start the free trial
  • You will be automatically charged at the end of the trial unless you cancel
  • Only one free trial per user is permitted
  • We reserve the right to modify or discontinue free trial offers

5.2 Subscription Plans

We offer the following subscription plans:

Monthly Plan:

  • $9.99 per month (USD)
  • Billed monthly on your subscription anniversary date
  • Includes all premium features
  • Cancel anytime

Yearly Plan:

  • $29.99 per year (USD) - 75% savings
  • Billed annually on your subscription anniversary date
  • Includes all premium features
  • Cancel anytime with refund eligibility (see Section 5.6)

5.3 Payment Processing

  • Payments are processed through RevenueCat and your platform's payment system (Apple App Store or Google Play Store)
  • All payments must be made in U.S. Dollars unless otherwise specified
  • You authorize us to charge your payment method for all subscription fees
  • You are responsible for any payment processing fees imposed by third parties

5.4 Automatic Renewal

  • Subscriptions automatically renew unless canceled at least 24 hours before the renewal date
  • You will be charged within 24 hours prior to the start of each renewal period
  • Renewal prices may change with 30 days' notice
  • You can manage or cancel your subscription through your App Store or Google Play account settings

5.5 Price Changes

  • We reserve the right to change subscription prices at any time
  • Price changes will be communicated at least 30 days in advance
  • Price changes will take effect at your next renewal period
  • Continued use after price changes constitutes acceptance of new prices

5.6 Refunds and Cancellations

Cancellation:

  • You may cancel your subscription at any time through your App Store or Google Play account
  • Cancellation takes effect at the end of your current billing period
  • You will retain access to premium features until the end of your paid period
  • No partial refunds for unused time in your current billing period

Refund Policy:

  • Monthly subscriptions: No refunds except as required by law
  • Yearly subscriptions: Eligible for prorated refund within 30 days of purchase
  • Free trial: No charges if canceled before trial ends
  • Technical issues: May be eligible for refund at our discretion
  • Refund requests must be submitted to support@veltoai.com

Dispute Resolution:

  • Contact us first to resolve any billing disputes
  • If unresolved, refer to Section 15 for arbitration procedures
  • App Store and Google Play refunds are subject to their respective policies

5.7 Payment Failures

If your payment method fails:

  • We will attempt to charge your payment method up to 3 times
  • Your account will be suspended after the 3rd failed attempt
  • You will receive email notifications of payment failures
  • Your data will be retained for 30 days after suspension
  • After 30 days, your account and data may be permanently deleted

6. Intellectual Property Rights

6.1 Our Intellectual Property

The App and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection, arrangement, and the "look and feel" of the App) are owned by VeltoAI, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You acknowledge and agree that:

  • The VeltoAI name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of VeltoAI
  • You may not use these marks without our prior written permission
  • All other names, logos, and marks are the trademarks of their respective owners

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

  • Download, install, and use the App on your personal mobile device
  • Access and use the App's features and content for your personal, non-commercial use
  • Create and store content within the App

This license does not permit you to:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the App
  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the App
  • Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of VeltoAI or its licensors
  • Use the App in any manner that could damage, disable, overburden, or impair any VeltoAI server or network
  • Use any robot, spider, scraper, or other automated means to access the App

6.3 Your Content

You retain all ownership rights to the content you create, submit, or upload to the App ("User Content"), including:

  • Business ideas, goals, and plans
  • Tasks and notes
  • Custom settings and preferences
  • Any other information you provide

By submitting User Content, you grant VeltoAI a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:

  • Store, host, and backup your User Content
  • Process and analyze your User Content to provide AI-powered features
  • Display your User Content to you within the App
  • Use aggregated, anonymized data for service improvement

This license ends when you delete your User Content or terminate your account, except for:

  • Content you shared publicly (if such features exist)
  • Anonymized data used for analytics
  • Content required to be retained by law

6.4 AI-Generated Content

Content generated by our AI features (business ideas, tasks, suggestions) is provided for your personal use. You acknowledge that:

  • AI-generated content is provided "as-is" without warranties
  • Similar ideas may be generated for other users
  • You are responsible for validating and implementing AI suggestions
  • VeltoAI does not claim ownership of business ideas you develop using the App
  • AI-generated content may not be legally protected intellectual property

6.5 Feedback

If you provide feedback, suggestions, or ideas about the App ("Feedback"):

  • You grant us unlimited rights to use, modify, and incorporate your Feedback without compensation
  • Your Feedback will not be confidential or proprietary
  • We are not obligated to use or respond to your Feedback
  • You waive any rights to compensation or attribution for Feedback we use

7. User Conduct and Prohibited Activities

7.1 Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree not to use the App:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To exploit, harm, or attempt to exploit or harm minors in any way
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate VeltoAI, a VeltoAI employee, another user, or any other person or entity
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful

7.2 Prohibited Activities

You specifically agree not to:

Account Abuse:

  • Create multiple accounts to abuse free trial offers
  • Share your account credentials with others
  • Use automated tools to create accounts
  • Circumvent payment requirements or subscription limits

Technical Abuse:

  • Use any device, software, or routine that interferes with the proper working of the App
  • Introduce viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material
  • Attempt to gain unauthorized access to any portion of the App, other accounts, computer systems, or networks
  • Reverse engineer, decompile, or disassemble the App
  • Use any automated system (bots, scrapers) to access the App

Content Abuse:

  • Upload or transmit illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material
  • Use the App to transmit spam, chain letters, or unsolicited mass communications
  • Infringe on intellectual property rights of VeltoAI or any third party
  • Violate the privacy rights of others

Business Abuse:

  • Use the App for commercial purposes without our written permission
  • Resell or redistribute the App or its features
  • Use AI-generated content to compete with VeltoAI
  • Extract or scrape data for competitive purposes

7.3 Enforcement

We reserve the right, in our sole discretion, to:

  • Monitor your use of the App
  • Investigate violations of these Terms
  • Remove or disable access to content that violates these Terms
  • Suspend or terminate accounts of users who violate these Terms
  • Report violations to law enforcement authorities
  • Take legal action against violators

We are not obligated to monitor user conduct but may do so at our discretion.

8. AI and Data Processing

8.1 AI Services

Our App uses artificial intelligence (Google Gemini API) to:

  • Generate personalized business ideas
  • Create daily tasks and recommendations
  • Analyze your progress and provide insights
  • Suggest goals and strategies

You acknowledge and agree that:

  • AI-generated content is provided for informational purposes only
  • AI outputs may not be accurate, suitable, or appropriate for your specific situation
  • You are solely responsible for evaluating and implementing AI suggestions
  • We do not guarantee the quality, accuracy, or success of AI-generated business ideas
  • AI systems may produce unexpected or unintended results
  • We are not liable for any damages resulting from your use of AI-generated content

8.2 Data Processing

Your data is processed and stored using:

  • Supabase: Cloud database for user data, tasks, goals, and analytics
  • Google Gemini API: AI processing for content generation
  • RevenueCat: Payment processing and subscription management
  • Expo Push Notifications: Notification delivery

You consent to:

  • Processing of your data through these third-party services
  • Cross-border data transfers as required by these services
  • Analysis of your data to improve AI recommendations
  • Storage of your data in accordance with our Privacy Policy

8.3 Data Security

We implement industry-standard security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for sensitive data
  • Row-level security policies in our database
  • Secure API key management
  • Regular security audits

However, no method of transmission over the internet is 100% secure. You acknowledge that:

  • We cannot guarantee absolute security of your data
  • You use the App at your own risk
  • You are responsible for maintaining the confidentiality of your account credentials

9. Third-Party Services and Links

9.1 Third-Party Services

The App integrates with and relies on third-party services:

Supabase (Database & Authentication)

  • Privacy Policy: https://supabase.com/privacy
  • Terms: https://supabase.com/terms

Google Gemini API (AI Services)

  • Privacy Policy: https://policies.google.com/privacy
  • Terms: https://policies.google.com/terms

RevenueCat (Payment Processing)

  • Privacy Policy: https://www.revenuecat.com/privacy
  • Terms: https://www.revenuecat.com/terms

Apple App Store / Google Play Store

  • Your subscription is subject to their respective terms and policies
  • Refunds and billing disputes are handled through their platforms

9.2 Third-Party Links

The App may contain links to third-party websites or services. We:

  • Do not endorse or make representations about third-party websites
  • Are not responsible for the content, privacy policies, or practices of third-party websites
  • Do not control or monitor third-party websites
  • Cannot be held liable for any damages arising from your use of third-party websites

You acknowledge that:

  • Third-party websites are governed by their own terms and privacy policies
  • You access third-party websites at your own risk
  • We have no liability for third-party content or services

9.3 Integration Changes

We may:

  • Change third-party service providers at any time
  • Add or remove third-party integrations without notice
  • Update Terms to reflect new integrations

Continued use of the App after such changes constitutes acceptance of the new integrations.

10. Disclaimers and Limitations of Liability

10.1 No Business Advice

IMPORTANT DISCLAIMER:

The App provides tools, resources, and AI-generated suggestions related to entrepreneurship and business development. However:

  • NOT PROFESSIONAL ADVICE: Nothing in the App constitutes financial, legal, tax, accounting, or business consulting advice
  • NO CLIENT RELATIONSHIP: Use of the App does not create any advisor-client relationship
  • DO YOUR OWN RESEARCH: You must conduct your own due diligence before making business decisions
  • CONSULT PROFESSIONALS: You should consult with qualified professionals (attorneys, accountants, business advisors) before implementing any business strategies
  • NO GUARANTEES: We make no guarantees about business success, revenue generation, or outcomes from using the App

10.2 Service Disclaimers

THE APP IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Technical Warranties:

  • We do not warrant that the App will function uninterrupted or error-free
  • We do not warrant that defects will be corrected
  • We do not warrant that the App or servers are free of viruses or harmful components
  • We do not warrant compatibility with all devices or operating systems

Content Warranties:

  • We do not warrant the accuracy, completeness, or reliability of AI-generated content
  • We do not warrant that business ideas will be successful or viable
  • We do not warrant that tasks and goals are appropriate for your situation
  • We do not warrant that analytics and insights are accurate

Legal Disclaimers: TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY
  • IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
  • IMPLIED WARRANTIES OF NON-INFRINGEMENT
  • WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE

10.3 Limitation of Liability

MAXIMUM LIABILITY: TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VELTOAI, ITS CONTRACTORS, AGENTS, OR LICENSORS BE LIABLE FOR:

Direct Damages:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Cost of substitute services
  • Business interruption

Indirect Damages:

  • Consequential damages
  • Incidental damages
  • Punitive damages
  • Exemplary damages
  • Special damages

Scope of Limitation:

  • Whether based on warranty, contract, tort (including negligence), strict liability, or otherwise
  • Even if we have been advised of the possibility of such damages
  • Even if a remedy fails of its essential purpose

Monetary Cap: IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.

Exceptions: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above limitations may not apply to you, and you may have additional rights.

11. Indemnification

You agree to indemnify, defend, and hold harmless VeltoAI, its contractors, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to:

Your Actions:

  • Your use or misuse of the App
  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your violation of any rights of any third party
  • Content you submit or upload to the App

Business Activities:

  • Business decisions made based on App features or AI-generated content
  • Implementation of business ideas generated by the App
  • Financial losses incurred from business ventures
  • Legal disputes arising from your business activities

Technical Issues:

  • Unauthorized access to your account due to your failure to safeguard credentials
  • Damage to your device or data resulting from your use of the App
  • Security breaches caused by your actions or negligence

Third-Party Claims:

  • Claims by third parties alleging infringement of their intellectual property rights
  • Claims by third parties alleging harm caused by your content or conduct
  • Claims by third parties arising from your business activities

We reserve the right to:

  • Assume the exclusive defense and control of any matter subject to indemnification
  • Require you to cooperate with our defense of such claims
  • Settle claims at our discretion with your consent (not to be unreasonably withheld)

This indemnification obligation survives termination of these Terms and your use of the App.

12. Privacy and Data Protection

12.1 Privacy Policy

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to our Privacy Policy.

Key privacy provisions:

  • We collect personal information as described in our Privacy Policy
  • We use your data to provide and improve the App
  • We may share anonymized data for analytics and research
  • You have rights to access, correct, and delete your data
  • We implement security measures to protect your data

Please review our complete Privacy Policy at [LINK TO PRIVACY POLICY].

12.2 Data Rights

Depending on your location, you may have rights under data protection laws including:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Portability: Request transfer of your data
  • Right to Object: Object to processing of your data
  • Right to Restrict: Request restriction of processing

To exercise these rights, contact us at privacy@veltoai.com.

12.3 International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using the App, you consent to such transfers.

We ensure appropriate safeguards are in place for international data transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by data protection authorities
  • Other lawful transfer mechanisms

13. Children's Privacy

The App is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are under 18, you may not:

  • Use the App
  • Create an account
  • Submit any personal information
  • Purchase subscriptions

If we learn we have collected personal information from a child under 18, we will:

  • Delete the information immediately
  • Terminate the account
  • Notify parents or guardians if required by law

If you believe we have collected information from a child under 18, contact us immediately at privacy@veltoai.com.

14. Modifications to Terms

14.1 Right to Modify

We reserve the right to modify these Terms at any time, in our sole discretion. When we make changes, we will:

  • Update the "Last Updated" date at the top of these Terms
  • Notify you via email (if you have provided one)
  • Notify you via in-app notification
  • Post the updated Terms within the App

14.2 Material Changes

For material changes that adversely affect your rights:

  • We will provide at least 30 days' notice before the changes take effect
  • You may terminate your account before the changes take effect if you disagree
  • Termination before effective date means the old Terms apply to your termination

14.3 Acceptance of Changes

Your continued use of the App after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms:

  • You must stop using the App immediately
  • You may terminate your account
  • The Terms in effect at the time of termination will govern any disputes

14.4 Version Control

We maintain a version history of our Terms. Previous versions are available upon request at veltoais@gmail.com (subject: "Terms of Service History").

15. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

15.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at:

  • Email: veltoais@gmail.com
  • Subject: "Dispute Resolution - [Your Name]"
  • Description: Detailed description of the dispute and desired resolution

We will attempt to resolve the dispute within 60 days. If we cannot resolve the dispute informally, you may proceed to arbitration.

15.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the App ("Dispute") that cannot be resolved informally shall be resolved by binding arbitration, except as provided in Section 15.5.

Arbitration Rules:

  • Arbitration will be conducted by the American Arbitration Association (AAA)
  • Arbitration will follow AAA's Consumer Arbitration Rules
  • Arbitration will be held in [YOUR STATE/LOCATION]
  • Arbitration may be conducted via telephone, online, or in-person
  • The arbitrator's decision will be final and binding
  • Judgment on the award may be entered in any court of competent jurisdiction

Arbitration Fees:

  • You are responsible for AAA filing fees
  • If your claim is for less than $10,000, we will reimburse your filing fee
  • Each party bears their own attorney's fees unless awarded by the arbitrator

Arbitration Limitations:

  • Arbitration is limited to the dispute between you and VeltoAI
  • Disputes cannot be joined or consolidated with disputes of other users
  • No class, representative, or private attorney general actions are permitted

15.3 Class Action Waiver

YOU AND VELTOAI AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

You and VeltoAI waive the right to:

  • Participate in a class action lawsuit
  • Participate in a class-wide arbitration
  • Participate in a representative action
  • Participate in a consolidated proceeding
  • Act as a class representative or class member

If this class action waiver is found to be unenforceable:

  • The entire arbitration provision (Section 15.2) is void
  • The Dispute must be brought in court
  • All other provisions of these Terms remain in effect

15.4 Jury Trial Waiver

YOU AND VELTOAI WAIVE THE RIGHT TO A TRIAL BY JURY.

If for any reason a Dispute proceeds in court rather than arbitration:

  • Both parties waive the right to a jury trial
  • The Dispute will be decided by a judge
  • This waiver applies to all claims and defenses

15.5 Exceptions to Arbitration

The following Disputes are not subject to arbitration and may be brought in court:

  • Small claims court actions (if they qualify)
  • Claims for injunctive relief or other equitable relief
  • Intellectual property disputes (trademark, copyright, patent, trade secret)
  • Disputes that cannot be arbitrated under applicable law

15.6 Opt-Out of Arbitration

You may opt out of the arbitration agreement by:

  • Sending written notice within 30 days of first using the App
  • Email to: veltoais@gmail.com
  • Subject: "Arbitration Opt-Out"
  • Include: Your name, email, and statement that you opt out of arbitration

If you opt out:

  • The arbitration provisions do not apply to you
  • Disputes will be resolved in court
  • All other Terms still apply

15.7 Governing Law and Venue

These Terms are governed by the laws of the Province of Quebec, Canada, without regard to conflict of law principles.

If a Dispute is not subject to arbitration:

  • Jurisdiction is in the courts of the Province of Quebec, Canada
  • You consent to personal jurisdiction in these courts
  • You waive any objection to venue in these courts

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and VeltoAI regarding the App and supersede all prior agreements, understandings, and communications, whether written or oral.

16.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

  • That provision will be enforced to the maximum extent permissible
  • All other provisions will remain in full force and effect
  • The invalid provision will be replaced with a valid provision that most closely reflects the intent of the original provision

16.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

16.4 Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations without our prior written consent. We may assign these Terms without restriction, including in connection with a sale of business or assets.

16.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

  • Acts of God (earthquakes, floods, fires, storms)
  • War, terrorism, or civil unrest
  • Government actions or regulations
  • Labor disputes or strikes
  • Internet service provider failures
  • Power outages or equipment failures
  • Pandemic or epidemic
  • Third-party service failures (Supabase, Google, RevenueCat, etc.)

16.6 No Third-Party Beneficiaries

These Terms are for the benefit of you and VeltoAI only. No third party has any right to enforce or receive the benefit of any provision of these Terms.

16.7 Notices

We may provide notices to you:

  • Via email to the address you provided
  • Via in-app notifications
  • By posting on the App
  • By mail to your registered address

You may provide notices to us at:

  • Email: veltoais@gmail.com
  • Physical address available upon request for legal notices

Notices are deemed received:

  • Email: When sent (if no error message received)
  • In-app: When displayed

16.8 Language

These Terms are provided in English. Any translations are for convenience only. In case of conflict between English and translated versions, the English version prevails.

16.9 Interpretation

In these Terms:

  • "Including" means "including but not limited to"
  • Headings are for convenience only and do not affect interpretation
  • Singular includes plural and vice versa
  • "Or" is not exclusive (means "and/or")
  • "Days" means calendar days unless otherwise specified

16.10 Survival

The following provisions survive termination of these Terms:

  • Intellectual Property Rights (Section 6)
  • User Content License (Section 6.3)
  • Disclaimers and Limitations of Liability (Section 10)
  • Indemnification (Section 11)
  • Dispute Resolution and Arbitration (Section 15)
  • General Provisions (Section 16)

17. Contact Information

For questions, concerns, or notices regarding these Terms, contact us at:

VeltoAI Sole Proprietorship (Quebec, Canada)

  • Email: veltoais@gmail.com (for all inquiries)
  • Location: Quebec, Canada

Response Times:

  • General inquiries: 1-2 business days
  • Legal matters: 5 business days
  • Privacy requests: Within timeframes required by law (typically 30 days)
  • Urgent security issues: Within 24 hours

Please use subject lines to help us route your inquiry:

  • Legal matters: "Legal Inquiry"
  • Support: "Support Request"
  • Privacy: "Privacy Request"
  • Refunds: "Refund Request"

18. App Store Specific Terms

18.1 Apple App Store

If you download the App from the Apple App Store, you acknowledge and agree that:

  • These Terms are between you and VeltoAI, not Apple
  • Apple has no obligation to provide maintenance or support for the App
  • Apple is not responsible for addressing claims relating to the App
  • You will comply with Apple's applicable terms and policies
  • Apple is a third-party beneficiary of these Terms and may enforce them
  • You represent that you are not located in a country subject to U.S. embargo or designated as a "terrorist supporting" country

18.2 Google Play Store

If you download the App from Google Play Store, you acknowledge and agree that:

  • These Terms are between you and VeltoAI, not Google
  • Google has no obligation to provide maintenance or support for the App
  • Google is not responsible for addressing claims relating to the App
  • You will comply with Google's applicable terms and policies
  • To the maximum extent permitted by law, Google will have no liability arising from these Terms

By using the VeltoAI App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: September 30, 2025 Version: 1.0